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Manage Users

Manage users and permissions within your organisation.

Note: Only users with specific privileges are able to access this section of the Dashboard.

You can create a login for each user on your team. Your subscription allows for unlimited users.

Smart Array Overview

There are a few details to be aware of regarding what can be customised and what is saved to each user account:

  • Venue Access: If your organisation has multiple venues added to your account, you can limit specific venue access for each user. Review the "Adding a new user" section below.
  • Events & Layouts: All users have access to the same events and layouts (within available venues). Wherever layout permissions are mentioned, these relate to permissions for users you have shared with outside of your organisation. All members of your team have the same level of access.
  • User Permissions - Admin vs Standard: You can limit access to various dashboard features for individual users. See section below on User Permissions.
  • Tracking User Actions: Click the "Last updated" timestamp on a layout card to view the Layout History and see who last modified a file.
  • Usernames on Comments: Whenever a user adds or replies to a comment, their name is attributed automatically. See "Updating your username or password" below.
  • Units: Whichever units a user is working in (e.g., "Metres" or "Feet/Inches") will be saved to their specific profile. This allows two different users to work on the same layout using different units simultaneously.

Adding a new user

You can invite as many users as you like to your organisation. You must always have at least one Admin user on your account. When adding a new user, you must configure the following:

  • Display Name: Enter a name for the user. They will have the opportunity to change this when they log in for the first time.
  • User Email: Enter their email address. They will receive an automated email to complete their registration.
  • Venue Access: This is only visible if you have multiple venues. You may limit access to specific locations here.
  • User Permissions: Choose Admin for full access to all features, or Standard for granular control over specific dashboard settings.

When you select "Send Invite", an email will be sent from noreply@notifications.venuecad.com. The new user can then click "Accept Invitation" to set their password and complete their account setup.

On the Manage Users page, you can view all active users and update their settings or remove them using the icon.

User Permissions

When User Permissions are set to Standard, you can limit access to specific sections of the Dashboard. This allows you to lock down account-wide settings so that new users cannot accidentally change configurations that affect the whole team.

For example, you may wish to configure objects in your Object Library with specific default spacing values that you have tested and trust for your venue. You can set this section to "Read Only" for all non-admin users.

  • Venue Showcase: Full Access / Read Only
  • Layout Templates: Full Access / Read Only
  • Object Library: Full Access / Read Only
  • Space Details: Full Access / Read Only
  • View Billing: Enabled / Disabled
  • Manage Users: Enabled / Disabled

The Manage Users and View Billing buttons will be hidden if these permissions are disabled.

Updating your username or password

Logged-in users can update their display name and password at any time from the lower-left corner of the Dashboard screen.